What data is collected?
Most of your personal data is collected on a case-by-case b asis as follows:
When you sign up for our services;
●When you request assistance from our customer support team;
●When you complete surveys, you subscribe to n ewsletters or request other information from us; In order to provide you with the best possible service, we may collect the following information:
Account Information
is collected when you sign up for our services.
This information may include your name, address,phone number, email address, credit card information, etc.
Service Usage Data
is automatically collected when you request support for ou r services. This information may include data about your in teractions with the features, content and links contained in our services, the time of the interaction, the type and confi guration of the browser, the operating system used, the IP address. , language preferences and other cookie data.Whi le none of this data allows us to directly identify who you a re, some of this data can be used to estimate your location.
For more information on the management of the technolo gies we use, see our cookie policy.
How to use the data
We believe in minimizing the data collected. We will only u se your data when we have received permission to do so, w hen necessary to provide the services you have purchased, or for legal compliance or other lawful purposes, as follow s:
Providing, updating and improving the services provide d by us.
We collect various data relating to your purchase, your use and our interactions with our services. We use this data fo r:
●Improve and optimize the performance of our se rvices
●ldentify and investigate security risks, errors, pr oblems and necessary improvements to our ser vices
●Detect and prevent fraud and abuse of our servi ces
●Collect statistics on the use of our services
●Analyze how to use our services and which of ou r services are most relevant to you
Most of the data we collect is statistical data on how we us e the services and is not linked to personal data.
Compliance with legal, regulatory and law enforcement requests.
We work with law enforcement and government officials a nd private parties to comply with the law. In our sole discre tion, we will disclose anyinformation about you to such pa rties as necessary to respond to claims and legal proceedin gs, to protect our property and the rights of a third party, t o protect the safety of the public or an individual, or to pre vent or stop illegal or unethical activities.If we are legally permitted to do so, we will take reasonable steps to notify you if we are required to provide your infor mation to third parties as part of a legal process.
We will share your information, as appropriate, to comply with ICANN or ccTLD regulations and policies when you reg ister a domain name with us.
How to secure and store data
We follow generally accepted standards to collect, store an d protect personal data, including the use ofencryption. W e keep personal data for
nsofar as this is necessary to provide the services you hav e requested, then for legal and business purposes, with ret ention periods:
·Mandated by legal, contractual or similar obligations;·To resolve, preserve, enforce or defend our legal and co ntractual rights;
·To keep adequate and accurate business and financial r ecords.
How to access, update or delete data
You can access, view and update your personal data by logginginto your account and visiting “My Account” .lfyoucannot access “MyAccount” for some reason, you can cntact us as described in the “Contact Us” section below.If you request the deletion ofyour personal data, this request will only be honored to the extent that the data is no longer necessary for the services you have purchased, or when it is no longer necessary for our business, legal or business activities. contractual
Changes to our privacy policy
We reserve the right to modify this privacy policy at any time. Please review this document from time to time, so that you know what information we collect and how we use it.